1. Introduction

Xuzhou Ruitus Import & Export Co., Ltd. ("we," "our," or "us") operates the website ruitus.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

Submit a quote request or inquiry form
Subscribe to our newsletter
Communicate with us via email, WhatsApp, or other channels
Place an order or enter into a business relationship

This information may include your name, email address, phone number, company name, job title, shipping address, and business requirements.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Operating system
Pages visited and time spent on each page
Referring website addresses
Date and time of your visit

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide technical support
To process orders and deliver products
To send product updates, newsletters, or marketing communications (with your consent)
To improve our website and services
To comply with legal obligations

4. Cookie Policy

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics that collect personal data without your consent.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

Logistics and shipping partners to fulfill orders
Payment processors to complete transactions
Legal authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Business correspondence and transaction records are retained for a minimum of 5 years for compliance purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time

9. International Data Transfers

As a global manufacturer, your information may be transferred to and processed in China where our headquarters and manufacturing facilities are located. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company: Xuzhou Ruitus Import & Export Co., Ltd.
Website: ruitus.com
Office Address: Xuzhou International Mail Exchange and Exchange Station, East Huashan Road, Yunlong District, Xuzhou, Jiangsu, China 221000
Factory Address: No. 888 Jinghe Street, Jinghe Subdistrict, Tengzhou, Shandong, China 277500